7.
Monthly Financial Reports
Monthly Finance Reports
A.
Chairman Molina stated the monthly financial reports were on file. No additional
report was made.
8.
9.
Merit Commission
None.
KaneComm (M. Guthrie)
Monthly Report
A.
KaneComm Dir. Guthrie recognized telecommunicator, Nereida Perez, for her
professionalism during a recent emergency service call. She introduced
Burlington Fire Chief, Mike Tiedt, who formally recognized and thanked
telecommunicator Perez.
Tiedt stated that the Burlington Fire Department would like to formally recognize
and thank Telecommunicator Perez on her help and guidance during an
emergency service call on February 19, 2024, where the person was
unresponsive. Perez's ability to speak fluent Spanish in her role as a dispatcher
was key to the successful outcome of this service call. She was able to
determine the nature of the call immediately, leading to her dispatching the
appropriate resources without delay. Additionally, Perez was able to lead the
distraught caller through the CPR steps, ultimately saving the life of the patient.
While the Fire Department was in route to the call, Perez was able to relay all of
the prudent information needed without being asked allowing the responders to
know exactly what they were responding to. Tiedt stated that the role of a
telecommunicator is often overlooked. Those responders in the field would not
be able to do their jobs without their assistance. He was pleased to report that
the patient is expected to make a full recovery, in large part to
Telecommunicator Perez. Guthrie explained how the translation services are
used by Telecommunicators. She provided more information on the incident.
Perez's ability to translate Spanish is a time saving, efficient, and critical nature
saved this person's life. Guthrie spoke on the importance of recognizing her staff
and the critical work that is done each day. She noted that Perez has been
working for the County for approximately 25 years; with 23 years at KaneComm.
KaneComm Dir. Guthrie stated the monthly report was on file. She announced
that next week, April 14-20, 2024, is National Public Safety Telecommunicators
Week. Throughout the week, KaneComm will be setting up numerous games
and festivities. She invited all to join and participate. Guthrie recognized
Telecommunicator, Emily Reece, who will be celebrating 10 years with
KaneComm. She reviewed the numerous projects that occurred over March,
including the Computer-aided Dispatch System Software upgrade.