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File #: TMP-25-1257   
Type: Resolution Status: Reported to County Board
File created: 10/8/2025 In control: KC Executive Committee
On agenda: 11/5/2025 Final action:
Title: AUTHORIZING AN AMENDMENT TO CURRENT SOFTWARE - ALTOVISTA ARX ALERT ENTERPRISE TO TYLER PUBLIC SAFETY SYSTEM FOR THE KANE COUNTY SHERIFF'S OFFICE
Attachments: 1. Exec. Sum., 2. , 3.
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AUTHORIZING AN AMENDMENT TO CURRENT SOFTWARE - ALTOVISTA ARX ALERT ENTERPRISE TO TYLER PUBLIC SAFETY SYSTEM FOR THE KANE COUNTY SHERIFF'S OFFICE

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WHEREAS, the Kane County Sheriff's Office, KaneComm, and the Information Technologies Department use and/or support the Tyler computer aided dispatch public safety software application; and

WHEREAS, the Sheriff's Office implemented the AltoVista Arx Alert Enterprise Module with Tyler Technologies Public Safety Software through Resolution No. 20-256; and

WHEREAS, currently this software is called AltoVista Arx Enterprise Module but it is now be known as Agency Intelligence Advance; and

WHEREAS, the current annual cost for this software product is Seventy-Seven Thousand One Hundred Seventy-Five Dollars ($77,175), and under the proposed amendment for Agency Intelligence Advance through Tyler Technologies, the annual cost will decrease to Twenty Thousand Four Hundred Twenty-Four Dollars ($20,424); and

WHEREAS, this software is exempt from bidding under Section 1-216E of the Kane County Code regarding Procedures for Purchase of items Not Suitable for Competitive Bid, 50 ILCS 5/5-1022(c) as it is considered additional proprietary licensing for computer software that was competitively bid; and

WHEREAS, Kane County has a current Maintenance and Support Agreement with Tyler in place. So long as Client's Maintenance and Support Agreement remains in effect, Client may report defects and other issues related to Agency Intelligence Advance directly to Tyler, and Tyler will (a) directly address the defect of issue, to the extent it relates to Tyler's interface with Agency Intelligence Advance; and/or (b) facilitate resolution with the Developer, unless the Developer requires that Client has a separate, direct maintenance agreement in effect with the Developer. In all events, if Client does not have a Maintenance and Support Agreement in effect with Tyl...

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