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AUTHORIZING AMENDMENT OF COURT CASE MANAGEMENT SYSTEM AGREEMENT & A CLIENT SUCCESS MANAGEMENT AND CONSULTING AGREEMENT WITH TYLER TECHNOLOGIES, INC.
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WHEREAS, the Kane County Information Technologies Department is responsible for the Tyler Court Case Management system utilized by the Circuit Clerk, Judiciary, State's Attorney, Public Defender and various other court agencies; and
WHEREAS, the Judicial Public Safety Strategic Planning and Technology Commission reviews and makes recommendations to the County Board regarding issues related to the Court Case Management System and related items; and
WHEREAS, Kane County issued an RFP (27-013) for Justice Case Management Systems for each of the Circuit Clerk/Judiciary, Public Defender, and State's Attorney's Offices and Tyler Technologies, Inc. was selected (Resolution No. 14-238); and
WHEREAS, it is the recommendation of the Judicial Public Safety Strategic Planning and Technology Commission that the County continue to utilize the services of a support account manager to provide dedicated support for project management; and
WHEREAS, the cost breakdown is as follows: Odyssey Case Manager: $472,971, OCR: $8,352, eNotify: $11,054, Client Success Manager (CSAM) $55,698, Client Solutions Consulting (CSC) $55,000, Additional support, software and integrations: $70,000 for a total per fiscal year for 2025 of Six Hundred Seventy-Three Thousand Seventy-Five Dollars ($673,075) with an annual increase not to exceed 5% per year through FY2029; and
WHEREAS, this agreement calls for the use of funds beyond the present budget year and the County of Kane acknowledges the necessity of the appropriation of such funds.
NOW, THEREFORE, BE IT RESOLVED by the Kane County Board that the Chairman thereof is hereby authorized and directed to sign the amendment to our support and maintenance agreement for the Tyler Technologies Odyssey / Enterprise...
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