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Authorizing a Contract with IC Solutions for the Kane County Adult Justice Center Telephone/Video Visitation System
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WHEREAS, the Kane County Sheriff’s Office requires telephone/video visitation services for its Detainees and has historically contracted for said services; and
WHEREAS, proposals have been solicited and received by the Kane County Purchasing Department for the telephone/video visitation system through RFP 25-025; and
WHEREAS, six (6) proposals were received, reviewed, and evaluated, with Inmate Calling Solutions, LLC (d/b/a IC Solutions), 2200 Danbury Street, San Antonio, TX 78217, KCSO’s current provider, having the highest evaluation score and therefore is the most qualified vendor; and
WHEREAS, IC Solutions (ICS) has agreed to install, operate, and maintain Equipment at no charge to the County. ICS will pay County the commission in consideration of the County granting ICS exclusive rights for the installation and operation of Equipment servicing the Service Locations. No Commissions shall be paid to the County on amounts relating to taxes, regulatory surcharges such as the universal service fund, or other fees and charges not applicable to the billed calls; and
WHEREAS, according to the service option selected (#2), ICS shall pay to the County a commission of 65% of the gross call revenue for all call types generated from the County’s Service Locations. ICS shall also pay to the County a commission of 25% of any service fees collected with respect to video visitation services, email and text messaging, and tablet usage. This plan also included Lightning Law services for detainees and a dedicated part-time onsite tablet administrator; and
WHEREAS, ICS will pay Commissions to the County on a monthly basis on or before the first business day occurring 45 days following the end of the month in which such Commissions are earned or accrued. Such Commissions shall be sent to the address designated by the County or wired to an account designated in writing by the County for such purpose. Each Commission payment to the County shall be final and binding unless ICS receives a written objection from the County within ninety (90) days of the County’s receipt of such payment; and
WHEREAS, the parties agree that all financial consideration for services hereunder is predicated on the rates and charges applicable at the time of execution and is, therefore, subject to adjustment based on any changes that may be required by any law, rule, tariff, order or policy (any of which, a “Regulatory Change”) of, or governed by, a regulatory body having jurisdiction over the public communications contemplated herein. If a Regulatory Change affects such rates and charges, the parties agree to enter into good faith negotiations to amend this Agreement in a manner that provides sufficient consideration to ICS for ongoing services, as well as complies with the Regulatory Change. If the parties cannot reach an agreement on the necessary amendment within 30 days of public notice of the Regulatory Change, then either party may terminate this Agreement, provided that an additional 60 days’ prior written notice is given. In addition, Commission rates and amounts are predicated on the County maintaining an average daily inmate population consistent with the average of the three months preceding the Cutover Date and having access to telephones materially consistent with industry practice.
NOW, THEREFORE, BE IT RESOLVED by the Kane County Board that the Chair thereof is authorized and directed to contract with Inmate Calling Solutions, LLC (d/b/a IC Solutions) of San Antonio, TX, for the provision of detainee telephone and video visitation services. This Agreement shall remain in force and effect for three (3) years from the date of approval. This Agreement shall automatically renew for additional terms of one (1) year, each upon the same terms and conditions as set forth herein, unless either party otherwise provides written notice to the other party at least ninety (90) days before a scheduled renewal. Notwithstanding the foregoing, either party may terminate this Agreement, based on a material, adverse economic change beyond such party’s reasonable control, with sixty (60) days’ prior written notice. Upon termination of this Agreement, County shall immediately cease the use of any Equipment provided hereunder.
Passed by the Kane County Board on November 10, 2025.
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John A. Cunningham, MBA, JD, JD Corinne M. Pierog MA, MBA
Clerk, County Board Chairman, County Board
Kane County, Illinois Kane County, Illinois
Vote: